Terms of service

Effective Date: September 15, 2026

Welcome to the MeganMold website.

These Terms of Service ("Terms") govern your access to and use of our website and your purchase of products through our online store.

This website is operated by MEGAN BROCK RI INC. By accessing, browsing, or using our website, or by purchasing products through our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and the other policies published on our website.

If you do not agree with these Terms, please do not use our website or purchase products through our website.

1. Company Information

Legal Business Name:
MEGAN BROCK RI INC

Brand Name:
MeganMold

Business Address:
1034 Evans City Rd
Renfrew, PA 16053
United States

Customer Service Email:
service@meganmold.com

2. Use of Our Website

You may use our website to browse products, view product information, place orders, make purchases, and contact customer service.

By using our website, you agree to:

  • Provide accurate, complete, and current information.
  • Use our website only for lawful purposes.
  • Not attempt to gain unauthorized access to our website, servers, or systems.
  • Not interfere with the normal operation or security of our website.
  • Not upload or transmit viruses, malware, or other harmful content.
  • Not use our website for fraudulent, misleading, or illegal activities.
  • Not infringe upon our intellectual property rights or the rights of any third party.

We reserve the right to restrict or terminate access to our website when permitted by applicable law if a user violates these Terms.

3. Product Information

We make reasonable efforts to ensure that product names, descriptions, dimensions, materials, images, prices, and other product information displayed on our website are accurate.

However, colors shown in product images may appear slightly different depending on your monitor, browser, device, or display settings.

Product dimensions, specifications, materials, and other characteristics are based on the information provided on the applicable product page.

If we discover an obvious error in product information, including an incorrect price or specification, we reserve the right to correct the error as permitted by applicable law.

4. Product Prices

Product prices displayed on our website are shown in U.S. dollars unless otherwise stated.

The price applicable to your order is the price displayed at checkout.

We reserve the right to change product prices at any time as permitted by applicable law.

Price changes will not affect orders that have already been successfully confirmed and paid for, except where required by law or where an obvious pricing or system error has occurred.

Applicable sales taxes or other legally required charges will be displayed during checkout when applicable.

5. Orders and Order Acceptance

When you submit an order through our website, you are making an offer to purchase the selected products.

After you place an order, we may send an order confirmation email.

An order confirmation does not necessarily mean that your order has been finally accepted.

We may be unable to accept or may cancel an order in circumstances including:

  • The product is unavailable or out of stock.
  • There is an obvious error in the product information or price.
  • Payment cannot be successfully processed.
  • The transaction appears fraudulent or unauthorized.
  • We are unable to provide delivery to the submitted address.
  • The order violates applicable law or these Terms.
  • Other reasonable and lawful business circumstances.

If we cancel an order that has already been paid for, we will issue a refund of the amount paid, as applicable.

6. Payment

You must use a valid payment method available during checkout to complete your purchase.

Payments are processed through applicable payment service providers.

We generally do not store complete credit card numbers on our own systems.

You are responsible for ensuring that the payment information you provide is accurate and that you are authorized to use the selected payment method.

If payment is declined or cannot be successfully processed, we may be unable to fulfill the order.

7. Shipping

We currently ship to addresses within the United States only.

Orders are normally processed within 1–2 business days.

Our daily order cutoff time is:

2:00 PM Eastern Time (ET)

Standard shipping within the United States is estimated to take:

2–5 business days.

Therefore, the estimated total delivery time from successful order placement and payment is:

3–7 business days.

Shipping times are estimates only and are not guaranteed delivery dates.

Severe weather, holidays, carrier delays, peak shipping periods, address issues, natural disasters, and other circumstances beyond our reasonable control may cause delivery delays.

For complete shipping information, please review our Shipping Policy.

8. Returns and Refunds

We accept eligible returns requested within 30 days from the date the customer receives the product.

Standard returns must meet the conditions described in our Return & Refund Policy.

Because our products are food-contact molds, products that have been used, washed, cleaned, or show clear signs of use are generally not eligible for standard returns for hygiene and safety reasons.

For confirmed defective, damaged, or incorrectly shipped products, we may provide a refund, replacement, exchange, or another appropriate resolution depending on the circumstances.

For standard returns, the customer is generally responsible for return shipping costs.

For confirmed product defects, shipping damage, or fulfillment errors caused by us, we will cover the applicable return shipping cost.

Eligible refunds are generally processed within 5–10 business days after the returned product has been received and the return has been approved.

Refunds are issued to the original payment method.

For complete information, please review our Return & Refund Policy.

9. Customer Responsibilities

Customers are responsible for:

  • Providing an accurate and complete name and shipping address when placing an order.
  • Providing valid contact information.
  • Ensuring that they are able to receive the order.
  • Using products properly and according to applicable product instructions.
  • Complying with applicable laws and regulations.
  • Maintaining reasonable security of their account and order information.

If a package is returned, delayed, or requires additional delivery arrangements because of an incorrect, incomplete, or undeliverable address provided by the customer, additional costs may be the customer's responsibility.

10. Product Use

Our products should be used according to the applicable product page, product packaging, or instructions provided with the product.

Customers are responsible for using products properly and for their intended purposes.

For food-contact products, customers should clean and prepare the product according to the applicable product instructions before use.

Unless specifically stated on the applicable product page, we do not guarantee that a product is suitable for a particular use outside the stated product specifications or intended use.

11. Intellectual Property

All content on our website, including but not limited to:

  • Brand names
  • Logos
  • Product images
  • Product descriptions
  • Website text
  • Page designs
  • Graphics
  • Trademarks
  • Original website content

is owned by MEGAN BROCK RI INC or the applicable rights holder and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially use our website content without our prior written permission, except as permitted by applicable law.

12. User-Submitted Content

If you submit reviews, feedback, photographs, suggestions, or other content to us through our website, email, or other communication channels, you represent that you have the necessary rights to submit such content.

You must not submit content that infringes another person's copyright, trademark, privacy rights, or other legal rights.

We will not use private personal information for purposes inconsistent with our Privacy Policy or applicable law.

13. Third-Party Services

Our website may use third-party services to provide payment processing, shipping, website analytics, security, customer service, marketing, or other website functions.

Third-party services may be subject to their own terms of service and privacy policies.

We are not responsible for the operation, availability, or policies of independent third-party services beyond what is required by applicable law.

14. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that our website will always be:

  • Available without interruption
  • Free from errors
  • Completely secure
  • Free from technical problems
  • Available at all times

Our website may occasionally be unavailable due to maintenance, updates, technical problems, network issues, or other circumstances.

We will make reasonable efforts to restore website functionality when possible.

15. Disclaimer

To the maximum extent permitted by applicable law, our website and its content are provided on an "as available" basis.

We do not exclude or limit any consumer rights or other legal rights that cannot lawfully be excluded or limited under applicable law.

To the extent permitted by law, we are not responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.

16. Force Majeure

We are not responsible for delays or failures in performing our obligations when such delays or failures result from circumstances beyond our reasonable control.

Such circumstances may include:

  • Natural disasters
  • Severe weather
  • Fire
  • Flood
  • Power outages
  • Internet or communication failures
  • Significant carrier delays
  • Government actions
  • Public health emergencies
  • War
  • Other events beyond our reasonable control

17. Privacy

Our collection, use, and protection of personal information are governed by our Privacy Policy.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

18. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the Effective Date at the beginning of these Terms.

Your continued use of our website after updated Terms are posted means that you accept the updated Terms.

19. Governing Law

These Terms of Service will be interpreted and applied in accordance with applicable federal laws of the United States and the applicable laws of the state and local jurisdiction governing our business, to the extent permitted by law.

If any provision of these Terms conflicts with mandatory applicable law, the applicable law will control to the extent of the conflict.

20. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will remain valid and enforceable to the fullest extent permitted by law.

21. Entire Agreement

These Terms of Service, together with the policies published on our website, including:

  • Privacy Policy
  • Shipping Policy
  • Return & Refund Policy

constitute the terms governing your use of our website and your purchase of products from MEGAN BROCK RI INC, to the extent permitted by applicable law.

22. Contact Us

If you have any questions about these Terms of Service, your order, our products, or our website, please contact us:

MEGAN BROCK RI INC

1034 Evans City Rd
Renfrew, PA 16053
United States

Email: service@meganmold.com