Shipping policy

Company Name: MEGAN BROCK RI INC
Business Address: 1034 Evans City Rd, Renfrew, PA 16053, United States
Customer Service Email: service@meganmold.com

1. Shipping Area

We currently ship within the United States, including all U.S. states and Washington, D.C.

Shipping availability and delivery times may vary for Alaska, Hawaii, and certain remote areas. Available shipping methods and applicable shipping costs will be displayed at checkout based on the delivery address.

2. Order Processing Time

Orders are typically processed within 1–2 business days.

Our daily order processing cutoff time is:

2:00 PM Eastern Time (ET)

  • Orders placed before 2:00 PM ET on a business day are generally processed the same day or the next business day.
  • Orders placed after 2:00 PM ET are generally processed on the next business day.

Weekends and U.S. federal holidays are not included in processing times.

3. Shipping Rates

Our standard U.S. shipping rate is:

Standard Shipping: $2.00

Orders of $50 USD or more qualify for:

FREE SHIPPING

Available shipping methods and applicable shipping charges will be displayed at checkout based on the order and delivery address.

4. Delivery Time

After your order has been processed and handed over to the carrier, standard shipping typically takes:

2–5 business days

The estimated total delivery time from successful order placement and payment is:

3–7 business days

Delivery times are estimates and do not include weekends or U.S. federal holidays. Actual delivery times may vary depending on the carrier and destination.

5. Tracking Information

Once your order has shipped, tracking information will be provided.

Please note that tracking information may take some time to become active or update in the carrier's system.

6. Shipping Delays

Delivery may be delayed due to weather, holidays, carrier delays, peak shipping periods, incorrect address information, natural disasters, or other circumstances beyond our control.

We will do our best to assist with tracking and delivery issues, but we cannot guarantee carrier delivery dates.

7. Shipping Address

Please make sure your shipping information is complete and accurate when placing your order, including your name, street address, city, state, and ZIP Code.

If you need to correct your shipping address, please contact us as soon as possible before your order ships.

Once an order has shipped, we cannot guarantee that the shipping address can be changed. Additional costs resulting from an incorrect address, returned package, or reshipment may be the customer's responsibility.

8. Lost or Damaged Packages

If your package is lost, arrives visibly damaged, or you experience another delivery issue, please contact us as soon as possible.

Please provide:

  • Order Number
  • Tracking Number
  • Description of the issue
  • Photos of the product or package, if applicable

We will assist you based on the circumstances of the issue.

9. Contact Us

MEGAN BROCK RI INC
1034 Evans City Rd
Renfrew, PA 16053
United States

Email: service@meganmold.com